2.0 and the future of libraries
I read all of the perspectives and the other items.
Comments on "Away from Icebergs". Rick Anderson presents 3 concerns for libraries.
1 - Getting away from the 'just in case' collection. This is not thinking first of the print collection, but of all the other ways of getting knowledge. For many patrons, especially the younger ones, this comes easily. But there are a significant number of other patrons, generally older ones, who need to be convinced of how much more accurate and easy to use the new options are. This will be one-on-one help. See change as an opportunity, not an 'iceberg'.
2 - Not relying on user education. If there is a problem, fix the service, not the patron. I am all in favor of that.
3 - Don't try to make the patron come to us, find a way to get the service to the patron. Libraries will need to do this to move forward.
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